Privacy Policy

Effective Date: August 1, 2026

At The Floor Source, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Project details

  • Any information submitted through our contact forms

We may also automatically collect certain technical information, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

How We Use Your Information

We use your information to:

  • Respond to inquiries and quote requests

  • Schedule appointments

  • Provide customer support

  • Improve our website and services

  • Communicate about products, promotions, or services (only when appropriate)

We do not sell your personal information to third parties.

Sharing Information

We may share information with trusted third-party service providers that help us operate our website or conduct business. These providers are required to protect your information.

We may also disclose information if required by law.

Data Security

We use reasonable security measures to help protect your information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to manufacturer websites or other third-party websites. We are not responsible for their privacy practices or content.

Children's Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy, please contact us through our Contact page or call our showroom.